These Terms of Service ("Terms") govern your access to and use of the SimpleGPS platform, website and services (the "Service") operated by 1PROPERTY GROUP LLC ("we", "us", "our"), available at https://www.simple-gps.com.
By creating an account or using the Service you agree to these Terms. If you do not agree, do not use the Service.
1. The Service
SimpleGPS is a multi-tenant GPS vehicle tracking platform: real-time positions, geofences, trip history, alerts and reports for private vehicles and small fleets. Each customer workspace ("Workspace") is isolated in its own database.
2. Eligibility & accounts
You must be at least 18 and, if you act for an organization, have authority to bind it. You are responsible for the accuracy of your account information, for safeguarding your credentials, and for all activity under your account. Notify us immediately of any unauthorized use.
3. Subscriptions, trials & billing
Paid plans are billed in advance on a recurring basis in U.S. dollars. Applicable sales tax is added at checkout where required. Free trials convert to the selected plan unless canceled before the trial ends. If you tell us within 14 days of receiving it that you are returning the device, and send it back within 14 days of telling us, we refund every unused full month of the subscription. Otherwise fees already charged are not refunded, except where the law requires it. We may change pricing with reasonable notice.
4. Automatic renewal and how to cancel
Your subscription renews automatically. Unless you cancel, it continues for successive periods of the same length as the one you chose - monthly plans renew every month, annual plans every year - and the payment method on file is charged at the then-current price at the start of each period. We will tell you before any price change takes effect.
You may cancel at any time, and cancelling is never harder than subscribing: open Billing in your dashboard and select cancel, or email [email protected] from your account address. Cancellation takes effect at the end of the period you have already paid for; you keep access until then and are not charged again.
5. Your data
You retain all rights to the data you put into the Service ("Customer Data"). You grant us a limited license to host and process it solely to provide the Service. Our handling of personal information is described in our Privacy Policy and Data Processing Addendum.
6. Acceptable use
You must comply with our Acceptable Use Policy. We may suspend or terminate accounts that violate it or that create risk or legal exposure for us or other customers.
Safety reports, suspension and reinstatement
We may immediately suspend the service and disable location sharing, without telling the account holder first, on a credible report of unauthorised tracking, domestic violence or a risk to somebody's safety. Stopping a tracker is reversible; a warning that reaches the wrong person is not.
We decide within five business days. Owning the vehicle is not by itself an answer. The question a report raises is whether the person being tracked agreed to it, and in the cases that matter most the vehicle does belong to the person doing the tracking. We restore the service only on a written determination, made by us and kept on file, that restoring this specific access is lawful. That can rest on the report not being made out; on the person being tracked confirming their consent to us directly, verified independently of the account holder - never through a screenshot or a message the account holder passes on; or, for a vehicle a business provides for work, on the business's authority over it together with the notice the law requires - but only where the law asks for notice rather than consent. Telling a driver a tracker is fitted is not consent where consent is what the law requires. Nothing restores access while a protective order or a credible safety concern about the person being tracked stands. A suspension for a report is reversible and never retires the SIM, and we may keep it in place while those checks are completed. When the service is restored the time lost is credited. If unauthorised tracking is confirmed we close the account and refund the unused full months of the period you have already paid for.
We tell you that the account is suspended once it is safe to do so. We do not tell you who reported it and we pass on nothing that would identify them. Any demand for it is reviewed and we disclose only what the law requires - we cannot promise what a court can order: if we are ever lawfully compelled to disclose it, we will say so to the person who reported it wherever the law lets us.
Releasing historical location data, account records or subscriber details to anyone other than the person they are about is a separate matter: that we do only on valid legal process - a subpoena, a warrant, a court order, or a demand we are obliged by law to answer. A report, however credible, is not enough for that. It says nothing about a person's right to their own data, which is answered through the forms in the footer once we have established who is asking.
California SB 1394
Our trackers are aftermarket equipment, installed independently of the vehicle manufacturer. We are not a vehicle manufacturer and do not provide connected vehicle services on any manufacturer's behalf, so we do not believe we are a "covered provider" under California Vehicle Code section 28200 and following. This is our position, not a determination binding on anyone; where that law does apply to us, it applies whatever this paragraph says. Independently of it, the suspension route above is open to anyone at risk.
7. Availability & support
We aim for high availability but do not guarantee uninterrupted service. Maintenance, updates and factors outside our control may cause downtime.
8. Intellectual property
The Service, excluding Customer Data, is owned by 1PROPERTY GROUP LLC and its licensors. These Terms grant you no rights to our trademarks or software except the right to use the Service.
9. Termination
You may cancel at any time. On termination your access ends and Customer Data may be deleted after a reasonable retention period. You may export your data before termination.
10. Disclaimers & limitation of liability
NOTHING IN THESE TERMS EXCLUDES OR LIMITS OUR LIABILITY FOR: (A) DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE; (B) GROSS NEGLIGENCE OR WILLFUL MISCONDUCT; OR (C) ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
Subject to the above, and except for the express written limited warranty supplied with your hardware, the platform is provided "AS IS" and "AS AVAILABLE". WE DO NOT DISCLAIM THE IMPLIED WARRANTIES THAT COME WITH THE SALE OF THE HARDWARE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE TERM OF THAT EXPRESS WRITTEN WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
Subject to the carve-outs above, 1PROPERTY GROUP LLC is not liable for indirect, incidental, special, consequential or punitive damages, and our total liability for any claim will not exceed the greater of the fees you paid us in the 12 months before the claim or USD 100.
11. Changes
We may update these Terms; material changes will be notified. Continued use after changes means you accept them.
12. Governing law & disputes
These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict-of-laws rules. Proceedings may be brought in the state or federal courts located in Broward County, Florida, and both parties consent to personal jurisdiction there.
If you are a consumer, that venue is not exclusive: you keep the right to bring a claim in the competent court where you live, and nothing here removes a protection your own state gives you that cannot be waived.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AND 1PROPERTY GROUP LLC AGREE THAT CLAIMS WILL BE BROUGHT IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED OR REPRESENTATIVE PROCEEDING.
13. Contact
Questions about these Terms: [email protected].